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COLOR GUARANTEE
After exhaustive material research to ensure the high levels of resistance we wanted to propose, some surveys to gauge customer feedback, and countless extreme tests, we have decided to offer a lifetime color guarantee.
We stand firm on this, which is why we offer you a guarantee on all our jewelry.
We are so confident in the quality of our jewelry that if the color fades, we will send you a new piece of jewelry at no additional cost. Just email our customer service with a clear photo of your item with signs of color loss, and we will take care of the problem: contact@pialu-jewels.com
Our response time is 24 to 48 hours.
You will receive a new piece of jewellery and, in case your jewellery model is no longer available, you will be offered a credit note that you can use throughout the store.